iPhone to 17.2.1 error “Attachment Is Over 100MB You must connect to a Wi-Fi network to send this attachment"

I’ve attempted to send an attachment via email for two weeks now, which I’m aware is larger than 100MB, without success. I have sent larger files than this one, in particular, many times, and I fully understand I must be connected to WiFi to do so.


Since I have updated my iPhone to 17.2.1, I keep getting the error “Attachment Is Over 100MB You must connect to a Wi-Fi network to send this attachment.” even though I am actively connected to a WiFi network (as clearly shown in the screenshot above). The SAME network I have used for YEARS to email larger attachments.


I’ve done everything I can think of to fix this: Reset the network, forgotten and resigned into the network, changed settings, etc.; nothing works. What does Apple need to do to fix this? There are so many things wrong with all my devices since these iOS17 updates, and several inconveniences like trying to move the curser to the end of a sentence only to have the last word typed selected which have me wondering why are they making things so much more difficult? I just need my SUPER EXPENSIVE DEVICES TO SIMPLY WORK AS THEY SHOULD!


[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Jan 17, 2024 9:35 AM

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7 replies

Jan 18, 2024 12:24 AM in response to KyleyDon

KyleyDon wrote:


even though I am actively connected to a WiFi network (as clearly shown in the screenshot above). The SAME network I have used for YEARS to email larger attachments.


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately



For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support



Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...




Jan 18, 2024 12:19 AM in response to KyleyDon

Hi KyleyDon

welcome to the Apple (user-to-user) Community!


Re: "Attachment Is Over 100MB"


Wondering if the attachment is causing your message to exceed size limits set by your email account provider.

If so, there are a few other ways to send a large attachment.


Compressed files take up less disk space than uncompressed files:

This method can be useful for sending information over the Internet.

See: Zip and unzip files and folders on Mac: https://support.apple/guide/mac-help/mchlp2528/14.0/mac/14.0


You can use Mail Drop to send files that exceed the maximum size allowed by your email account provider.

Eg: Scroll to: "Send large email attachments using Mail Drop" in Apple support's online article (link below) for the details. (NB: You can turn Mail Drop on or off for an account. Choose Mail > Settings, click Accounts, select the account, click Account Information then select or unselect “Send large attachments with Mail Drop”.)

Add attachments to emails in Mail on Mac - Apple Support


Else: If the receiver uses a Mac, iPhone or iPad that is near to your own device:

You may be able to: Use AirDrop on your Mac to send files to devices near you - Apple Support


All the best :-)

Jan 18, 2024 2:40 PM in response to KyleyDon

You may want to scroll down in the article below, to see whether any of the reasons listed for why "Attachments might not be sent using Mail Drop" may apply:

Apple Support's article: Mail Drop limits - Apple Support


  • Eg: says if: An uncompressed folder is attached to the message. 

Follow these steps to compress your attachments.



  • The recipient’s email app might have a smaller message size limit that prevents the attachment from being delivered.


.... other reasons are given in the above article.

Jan 18, 2024 2:19 PM in response to KyleyDon

Re: "Hence my post to try and provide solidarity while attempting to get Apple to realize what's going on"


To communicate with Apple:

You may want to send feedback to those who work behind-the-scenes at Apple. They will likely not reply, yet your feedback will reach those who may make changes if others are also experiencing this issue.

Feedback webpage: Product Feedback - Apple

Jan 18, 2024 4:10 AM in response to brbo

It’s my iCloud account, and I am connected to the Internet. I was attempting to indicate that by saying “the same WiFi I’ve used for years to send large attachments.” In the past, the option to use Mail Drop pops up instead of the error I’m receiving, but it is not.


I’m also using my iPhone (as stated in my original post), not my Mac. I’ve done this in the past, and it’s not happening now.

Jan 18, 2024 4:24 AM in response to SravanKrA

Please read reply to brbo as well. I’ve also noticed settings I’ve had for years (silent mode, system hepatics off, etc) randomly turning on without me changing them. I’m nearly 40, used to work IT way back in the day, and I’m not novice to what my options are; I’m simply saying they’re not available to me like they once were.

Jan 18, 2024 5:44 AM in response to KyleyDon

Just to provide reference, I even attempted on my Mac. These settings have been like this for nearly a decade. My Mac has also disregarded my "Never" turn of hard drives setting since the iOS17 updates, and now my external HD "Disk Not Ejected Properly" pops up every 3-7 mins. Never did this before, and it's rather annoying to clear those notifications when I get home each day.


The point I'm making is that something is wrong, and it needs to be fixed. I have done ALL the things a user can do; this is on Apple's side, and I thought others might be having the same issues. Hence my post to try and provide solidarity while attempting to get Apple to realize what's going on.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone to 17.2.1 error “Attachment Is Over 100MB You must connect to a Wi-Fi network to send this attachment"

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