iPhone 16 pro, not emailing pics or vids

I’m trying to share some pics and videos with family. After loading them in the email I hit send and it tells me I need to connect to WiFi. The funny thing is that I have a full strength WiFi connection. I even tried sending 1 file to 1 person and I get the same result. Anyone have any idea what the issue is?

iPhone 16 Pro, iOS 18

Posted on Oct 22, 2025 10:12 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2025 11:07 PM

The problem may be that the files you send are too large. Mail is not suitable for sending large files, as the maximum size for files sent in mail is often 10-20MB. A video can be several 100MB depending on length and quality.


I would recommend uploading the photos and videos to a cloud service, and sharing them from there. You can also simply use iCloud to share, this is built into your iPhone.


You can see how to share archives, as well as share links to content via mail here:

Share files and folders in iCloud Drive on iCloud.com - Apple Support (IE)


If your family members also use iOS, then create a shared album with the photos and movies you want them to see:

Create shared albums in Photos on iPhone - Apple Support (IS)





3 replies
Question marked as Top-ranking reply

Oct 22, 2025 11:07 PM in response to chewit9

The problem may be that the files you send are too large. Mail is not suitable for sending large files, as the maximum size for files sent in mail is often 10-20MB. A video can be several 100MB depending on length and quality.


I would recommend uploading the photos and videos to a cloud service, and sharing them from there. You can also simply use iCloud to share, this is built into your iPhone.


You can see how to share archives, as well as share links to content via mail here:

Share files and folders in iCloud Drive on iCloud.com - Apple Support (IE)


If your family members also use iOS, then create a shared album with the photos and movies you want them to see:

Create shared albums in Photos on iPhone - Apple Support (IS)





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 pro, not emailing pics or vids

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.