Cochlear Implant and hearing aid constantly disconnecting from bluetooth since phone has been updated

My cochlear Implant and hearings aids have to be constantly reconnected to bluetooth when I use my phone. Have never had this problem before but since phone updated this now happens

Posted on Jan 17, 2024 11:23 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2024 2:13 PM

Hi minijulie

welcome to the Apple (user-to-user) Community.


Re: "Cochlear Implant and hearing aid constantly disconnecting from bluetooth since phone has been updated"


For iPhone: You might want to check: Settings > Accessibility > Hearing Devices controls


Else: Wondering if there is a firmware update (or an app / update) available for your hearing aids.

You might want to check with your hearing professional, or the manufacturer's support team on their website.


If needed: There are other trouble-shooting tips from Apple Support in the linked articles below:

Use Made for iPhone hearing devices - Apple Support


Use hearing devices with iPhone - Apple Support


Accessibility info. / support / contact options etc.

Apple's Accessibility Support Website:

(NB: You can "Get Support" from the link at the bottom of their website (link below):

Accessibility Support - Official Apple Suppor

All the best :-)

1 reply
Question marked as Top-ranking reply

Jan 17, 2024 2:13 PM in response to minijulie

Hi minijulie

welcome to the Apple (user-to-user) Community.


Re: "Cochlear Implant and hearing aid constantly disconnecting from bluetooth since phone has been updated"


For iPhone: You might want to check: Settings > Accessibility > Hearing Devices controls


Else: Wondering if there is a firmware update (or an app / update) available for your hearing aids.

You might want to check with your hearing professional, or the manufacturer's support team on their website.


If needed: There are other trouble-shooting tips from Apple Support in the linked articles below:

Use Made for iPhone hearing devices - Apple Support


Use hearing devices with iPhone - Apple Support


Accessibility info. / support / contact options etc.

Apple's Accessibility Support Website:

(NB: You can "Get Support" from the link at the bottom of their website (link below):

Accessibility Support - Official Apple Suppor

All the best :-)

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Cochlear Implant and hearing aid constantly disconnecting from bluetooth since phone has been updated

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