The password you entered to protect your iPhone backup could not be set.

I am trying to create a back up of my iPhone 14 Max Pro onto my MacBookPro. I have connected the iPhone 14 Max Pro to the MacBookPro using the appropriate cord. Indeed the iPhone shows up in the Finder on my MacBookPro, so at least that part is fine. Since I want to include ALL of what is on the iPhone in this backup, including health data that may be on my watch, etc., the system requires that I encrypt the backup, and that I set up a password so that I can later access the encrypted data. So I have been trying nonstop for a full half hour to do this. Over and over and over and over.


I am guessing that maybe there is some special order of doing this, to get this DONE, but they say "Enter a password to protect your iPhone backup and I do, then they say "Verify password" and I do, then I am offered "Set password" choice and I click on that choice (the only other choice is "Cancel") and THEN my phone, which is as close to me as I can get it (in my lap) asks me for the password for my phone, which is stupid at this point, I have entered it 5,000 times, and no luck, the stupid system keeps saying, at the end of this process, no matter how many times I do it, "the password you entered to protect your iPhone backup could not be set. Please try again."


I HAVE HAD IT. SOS. I JUST CAN'T DO THIS ANY LONGER !! OVER AND OVER AND OVER !!


[Edited by Moderator]

iPhone 14 Pro Max

Posted on Jan 17, 2024 2:25 PM

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3 replies

Jan 17, 2024 4:14 PM in response to EH69

I am also wildly over educated with a high IQ (former Mensa member). As a retired lawyer, let’s focus on precise wording.



EH69 wrote:

and THEN my phone, which is as close to me as I can get it (in my lap) asks me for the password for my phone,

Let’s focus on the word “password” above. Do you really mean passcode? Is this not part of the establishing a “Trust this device” relationship between the iPhone and the computer? If so, this trust can be established before setting up an encrypted backup. You might consider simply performing an unencrypted backup first, which would be overwritten once the encryption method is established. Note the Mac may similarly be asking whether you give consent to trust the iPhone.


Additionally, I don’t understand where the photo you provided above appears. Is that from your Mac after the encryption occurs? Also, are you using macOS Sonoma?

Jan 17, 2024 3:48 PM in response to sberman

I am grateful for your attempt to help me. However, as a true blue, long time Mac/Apple everything person since 2007, you can be sure that I did read and follow the instructions (precisely those which your link provided) carefully, and followed every single step each time that I tried and failed to get it to work. Every step. EVERY step. There is one thing that the instructions omit.


The instructions say this: "After you confirm your password, your backup will start and IMMEDIATELY overwrite and encrypt your previous backups." [capital letters mine] That is incorrect. The backup would not start, not only "IMMEDIATELY" but never, not once, because it kept insisting that I enter my iPhone password on my iPhone (or at least it seemed that is what it wanted me to do as a prerequisite before beginning to prepare the backup, so it could be assured that the phone was safe, or that I owned it, or ..... who knows?). In other words, there is a step that as, being one human, the only human in this room, I could not carry out-- I could not do both things simultaneously --eg (a) type the password for encryption onto my Mac using my Mac keyboard AND (b) type the iPhone's password onto the screen of the phone. I could not perform both tasks simultaneously to the satisfaction of the maniacal and demanding robot that runs this system. I will try to send you a screenshot of each step when I get the chance, but in the meantime I feel the need to defend myself !!

I have a high IQ, I am wildly over educated, and I love everything Apple. I follow instructions carefully, it's built in to my life (retired lawyer) and in this case I followed the instructions that were given to me over and over and over again !! So alas your kind provision of the steps I had already diligently followed did not help me. I am open to any other ideas or suggestions you may have. THANK YOU.

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The password you entered to protect your iPhone backup could not be set.

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