Can I get a replacement for my lost iPhone using a digital emailed receipt?

I purchased the phone in 2020 and it completely shut off but it got lost before I did my insurance claim to get a new phone I have a new phone witch is an iPhone 8 recently I just found the iPhone 11 Pro but it still won’t turn on at all I’ve already taken it to the Apple Store what can I do to get a new phone


[Re-Titled by Moderator]

iPhone 11 Pro

Posted on Jan 17, 2024 6:32 PM

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5 replies

Jan 18, 2024 9:36 PM in response to Hgffs

Look for an email containing an Invoice from no_reply@email.apple.com into your Apple ID email.



You can know it from the invoice you have. The one which was given to you when you made the purchase. If it was from Apple Store you would have received the invoice on your email, provided by you to them while making the purchase.


With online Order Status you can Print an Invoice



Log into Apple


  1. Click on the bag icon as shown in the above
  2. Click on Sign in
  3. Click on Orders
  4. Click on the items that you want an invoice for.
  5. Click on View Invoice under the Order Number Top right-hand corner. See the pic below...

There you have it.

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Can I get a replacement for my lost iPhone using a digital emailed receipt?

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