Hi sorry for the inconvenience my 10 years old son made the purchase with out my knowledge please if you could refund for me it will be highly appreciated thank you once again

Hi sorry for the inconvenience my 10 years old son made the purchase with out my knowledge please if you could refund for me it will be highly appreciated thank you once again

iPhone 11, iOS 17

Posted on Jan 17, 2024 7:00 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2024 7:16 PM

The refund request has to come from the person whose account was used to make the purchase. Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support




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3 replies
Question marked as Top-ranking reply

Jan 17, 2024 7:16 PM in response to kovan53

The refund request has to come from the person whose account was used to make the purchase. Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support




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Hi sorry for the inconvenience my 10 years old son made the purchase with out my knowledge please if you could refund for me it will be highly appreciated thank you once again

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