You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to remove activation lock on iPhone 5s?

tell me how to solve this problem and id how to unlock


[Edited by Moderator]

Posted on Jan 18, 2024 5:54 AM

Reply
3 replies

Jan 18, 2024 5:59 AM in response to abdur77

Hello~ Are you the original owner? If so click on and review this link again…


How to remove Activation Lock - Apple Support


If not and you bought the iPhone second hand then return it or if you know the person who locked the iPhone contact them. If you can’t do either then recycle the iPhone responsibility for you will not be able to use it. Otherwise read by clicking on below…


The All Too Common SAD Reality of Buying … - Apple Community


~Katana-San~


Jan 18, 2024 5:59 AM in response to abdur77

The phone is useless to you unless you have the correct Apple ID and Password that was used to set up the phone originally.


If you are the original owner, you can submit an Unlock Request to Apple by providing documents that will prove that you are the original owner of the phone.


If you have purchased the phone from another person, ask for a refund, since you will not be able to use this phone.

Jan 18, 2024 6:01 AM in response to abdur77

The only way to remove an activation lock is to enter the Apple ID and passcode that was used to set it up. A 5s phone is obsolete at this time so you would not get much use out of it when you do get it unlocked. If you are the original owner for this phone, you need to use the information that you used to set it up. If this is a second hand phone, you will need the help of the person you got it from.

How to remove activation lock on iPhone 5s?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.