Message on my iPhone "battery not verified as an original product"

Battery not charging


An error message of battery not verified as an original product yet it wasn’t replaced


[Edited by Moderator]

iPhone 12 Pro, iOS 17

Posted on Jan 18, 2024 7:36 PM

Reply
1 reply

Jan 18, 2024 7:47 PM in response to mbatudde

Please check that message again. It should say something like.......


Unknown Part


Unable to determine if your iPhone battery is a genuine Apple part. This could be because the part is non-genuine, not functioning as expected, or the installation is incomplete.


Diagnostics on your phone has determined that there may be a problem with the original battery.


Please make an appointment at the Apple Store or take the phone to an authorized Apple service shop so can run some checks and tests on the battery.


You can find a list of authorized shops in your area using this link: Find Locations


Good luck





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Message on my iPhone "battery not verified as an original product"

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