Hardware Keyboard Lag

I been using this iPad Air 5th gen Wi-fi for a few months and when i would use hardware leyboards it would delay but when i connected it to my parents ipad, it did not delay even though its older, im trying to figure out why? This ipad air has 94gb - 256gb used and the other ipad has 24gb - 128gb used, is it because of storage?

iPad Air

Posted on Jan 19, 2024 12:57 AM

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Jan 19, 2024 1:26 AM in response to 17J4Y

What Keyboard model are you using? If it's not an Apple Keyboard, did you try to contact their manufacturer's support team an ask them?


Have you already tried to:

  • Unpair that keyboard;
  • Force restart your iPad Air 5th gen as per these instructions: In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the power button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included);
  • Re-pair that keyboard and test it?



Jan 19, 2024 2:24 AM in response to 17J4Y

Yes, it's difficult to diagnose that kind of issue remotely.

You can make an appointment (*) and have your iPad + keyboard inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Hardware Keyboard Lag

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