Hello, what is the problem with my Apple Cash? I verified my identity already

I’m trying to accept my last payment of $600 through Apple Cash. I verified my identity this morning and it was accepted. But now it says I’m restricted.

iPhone 15 Plus, iOS 17

Posted on Jan 19, 2024 4:07 PM

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My apple cash has been permanently restricted So my account out of nowhere asked me to verify my identity and I did but it would take me back to the begin part of verifying and I tried multiple times till I couldn't anymore because it says my account has been restricted so I called to get it fixed and they told me they were going to reload it so I can set up my apple cash again so I tried to verify my identity again but still would go back and then I called again and they reloaded it like 3 times because it was not working until they told me now its permanently restricted and they did not tell me why or how can I get it fixed and that I cant do anything. is it possible to get it unrestricted?
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1 reply

Jan 19, 2024 4:49 PM in response to jazzete

If your Apple Cash account is restricted or locked

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

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Hello, what is the problem with my Apple Cash? I verified my identity already

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