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what can i do if my iTunes app turns white and can't close it

Posted on Jan 20, 2024 6:12 AM

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1 reply

Jan 20, 2024 10:55 AM in response to Dan1107

If you hover your mouse over the iTunes icon on your Taskbar (the bar at the bottom of your Windows screen), a thumbnail of iTunes should appear (even if it's white):


and if you move your mouse into the thumbnail, you can then tap the X button in its top right corner:



If that doesn't work, you can use Windows' Task Manager to close iTunes:

  • to start Task Manager, hold down the Ctrl, Alt and Del buttons on your keyboard and then choose Task Manager from the list that appears
  • on the Processes tab, under Apps, select iTunes and then tap the End Task button in the lower right hand corner of the Task Manager

what can i do if my iTunes app turns white and can't close it

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