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itunes store and app store white screen

When I try to open itunes store or app store, both have a white screen and are not operational. I've run malawarebytes and nothing has changed. Any idea?


MacBook Pro 15″, macOS 10.15

Posted on Nov 17, 2021 10:25 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2021 10:59 AM

Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Nov 17, 2021 10:59 AM in response to n_pare11

Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

itunes store and app store white screen

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