How to allow WeChat to access photos on iPhone?

After IOS update i was unable to send photos from album on wechat it said to give access and when i tried to in settings there was only 2 options one "none" and the other "add photos only". There was no "full access" option( there was the "full access option" for apps though).


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 17

Posted on Jan 20, 2024 6:44 AM

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Posted on Feb 28, 2024 11:34 PM

I fixed my situation. I installed Wechat for Windows on my PC, backed up my iOS Wechat, deleted and reinstalled Wechat app, all three photo options are there again, it worked like a charm.

9 replies

Jun 21, 2024 10:55 AM in response to tsetsegbadam

I had the same problem, and Google did not help! However, I followed ChatGPT's instructions and solved the problem without reinstalling WeChat. You can try going to "Settings" > "General" > "Transfer or Reset iPhone" > "Reset." Once you finish, log in to WeChat and try to access your pictures. This time, WeChat will ask for permission to access all your photos. Problem solved!

Feb 10, 2024 10:13 PM in response to tsetsegbadam

I have the exact same problem.


A Chinese friend told me likely I posted something inappropriate and Wechat restricted me.


Not sure Wechat can influence my iphone settings but who knows.


I contacted wechat help desk and the answer was as follows:


Dear user, thanks for your feedback. We have checked and confirm that your WeChat account is working properly. If the function is restricted, please enter and follow the "WeChat Security Center" official account (WeChat ID:weixinsrc) , tap "I need" at the bottom left corner > tap "Query/unblock account function restrictions“ at the bottom of the list to query and unblock account functions and perform operations as prompted. 


Gentle reminder: WeChat prohibits gifting, lending, transferring or otherwise permitting any other person to access or use your account. In addition, unauthorized use of third-party software, including but not limited to plug-ins, jailbreaking tools, virtual emulators, is prohibited. Please avoid frequently add friends or group chats in a short time, this may affect your account usage. 

Please be sure to use the account in accordance with WeChat's policies. Thanks for your patience and continuous support.


So no fix from there, so I googled again and found this thread.


Is there any solution other than deleting and reinstalling the app? Could anybody else report if they got it fixed? I‘m scared to lose my conversations and contacts.


Any help is sincerely appreciated, I need wechat for work ☹️

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How to allow WeChat to access photos on iPhone?

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