The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

gilmer162 Author

Level 1

4 points

My Face ID is not working on my iPhone

We can setup Face ID can you guys help me

[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 17

Posted on Jan 20, 2024 5:21 PM

Top-ranking reply

MrHoffman

Level 10

169,243 points

Posted on Jan 20, 2024 5:28 PM

Start here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If that does not get Face ID working, there’s probably a hardware problem with the TrueDepth camera, and this iPhone will need a repair.

View in context

My Face ID is not working on my iPhone

Similar questions