Nowhere to input verification code on sony tv when trying to watch Apple TV

I am trying to watch AppleTV on my Sony TV. I get a verification code sent to my phone but there is nowhere to input the code on my TV.

Also, if trying to airplay from my laptop to my TV I get an error message This video is in a format that cannot be streamed to this TV.

Any work arounds for this. Getting annoying 'cause I can only watch AppleTV on my phone or laptop.

Cheers,

Lou

MacBook Pro 16″, macOS 13.4

Posted on Jan 20, 2024 6:49 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2024 12:04 PM

See if your Sony needs a software update. Look in .Bravia notifications from the settings button or use the Sony Home button to see if there are any. Otherwise try restarting the tv using the Sony remote - press and hold the power button until you see Restart, then Restart the tv.


As to AirPlay not working, some Apps disallow AirPlay and the Apple TV App might be one of them . Test from another App.

1 reply
Question marked as Top-ranking reply

Jan 21, 2024 12:04 PM in response to LouInSydney

See if your Sony needs a software update. Look in .Bravia notifications from the settings button or use the Sony Home button to see if there are any. Otherwise try restarting the tv using the Sony remote - press and hold the power button until you see Restart, then Restart the tv.


As to AirPlay not working, some Apps disallow AirPlay and the Apple TV App might be one of them . Test from another App.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Nowhere to input verification code on sony tv when trying to watch Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.