So I just got a new phone, the iPhone 15 Plius, and ever since I got this phone it has not let me sign into my Coinbase account. I believe it was connected to my old phone number but that phone is destroyed and I can’t get anything off of it

I have tried every step there is to be able to sign into Coinbase on my phone. My computer works just fine which baffles me cause I had to transfer everything on my old phone to my computer and everything seems to work now except Coinbase. Any suggestions? It says it is stored on my iCloud but it is still not letting me sign in.

iPhone 15 Plus, iOS 17

Posted on Jan 21, 2024 11:01 AM

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Posted on Jan 21, 2024 11:03 AM

You will need to contact Coinbase support. Most likely you had two factor authentication on your Coinbase account using your old phone and they are the only ones that will be able to help with your account.

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So I just got a new phone, the iPhone 15 Plius, and ever since I got this phone it has not let me sign into my Coinbase account. I believe it was connected to my old phone number but that phone is destroyed and I can’t get anything off of it

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