How do I get my Apple ID unsuspended?

I had fraud on my account and my debit card was turned off and apple suspended my account I want my account turned back on because I am going to use gift cards. But currently it won’t let me download my gift card


[Re-titled by Moderator]

Posted on Jan 21, 2024 5:25 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2024 5:45 PM

Hello kleasa,


If you see a message that says "Your account has been disabled in the App Store and iTunes", you will need to contact Apple Support using this link, as it is a problem with the account information that can only be resolved on Apple's end.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'


If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled


If you see a different message, please post a screenshot here as that would help.

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3 replies
Question marked as Top-ranking reply

Jan 21, 2024 5:45 PM in response to kleasa

Hello kleasa,


If you see a message that says "Your account has been disabled in the App Store and iTunes", you will need to contact Apple Support using this link, as it is a problem with the account information that can only be resolved on Apple's end.

See here: If a message says 'Your account has been disabled in the App Store and iTunes'


If your Apple ID has been disabled for security reasons, you will need to reset your password.

See here: If your Apple ID is locked or disabled


If you see a different message, please post a screenshot here as that would help.

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How do I get my Apple ID unsuspended?

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