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I received this email and I'm confused - is this legitimate?


Cloud Photos has been disabled on all your devices and new photos and videos are no longer being uploaded to iCloud. There are currently 1800 photos and 0 videos in your iCloud Photos 


Original format, full resolution versions of your photos and videos are not stored on your devices. You must download your full resolution photos and videos to at least one device before they are deleted from iCloud Photos in 30 days. 


To download your photos and videos to an iPhone, iPad or iPod touch with iOS 8 or later: 

1. Connect to a power source and Wi-Fi. 

2. Go to settings, tap on your account, tap iCloud and then select Photos. 

3. Tap Download and Keep Originals. 


If your library exceeds the storage space available on your device, you can download your photos and videos to your Mac or PC from iCloud.com

If you do not want iCloud Photos turned off, you can turn it back on directly from your iOS device: 


1. Go to Settings and tap iCloud. 

2. Select Storage and tap Manage Storage. 

3. Select iCloud Photos and Undo Delete. 

Sincerely, The iCloud Team

iPhone 11

Posted on Jan 21, 2024 6:03 PM

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