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screenshot not working in iphone 15 pro max

for the past one week I am not able to take screenshots, I have tried multiple options even though it’s not working. Can somebody help me to resolve this..

iPhone 15 Pro Max, iOS 17

Posted on Jan 21, 2024 11:40 PM

Reply
3 replies

Jan 22, 2024 12:26 AM in response to karthikeyan26

There could be several reasons why you might be experiencing difficulty taking a screenshot on your iPhone. Here are a few possible causes and solutions:


  1. Check if the button combination is correct: On most iPhones, you can take a screenshot by simultaneously pressing the Home button and the Sleep/Wake (or Side) button. Make sure you're pressing both buttons at the same time. On newer iPhones without a Home button (such as the iPhone X or later models), press the Side button and the Volume Up button simultaneously.
  2. Ensure the buttons are functioning properly: Sometimes, hardware issues can prevent the buttons from working as intended. Test the Home button (or Sleep/Wake button) and the Volume Up button individually to ensure they are responsive. If you encounter any issues, you may need to contact Apple Support or visit an authorized service center for assistance. If a button or switch isn't working on your iPhone or iPad, here are a few steps that may fix the issue. If they don't, you'll need to set up a repair. Remove any protective films or cases that might block the button or switch. Check for debris or dirt around the button or switch and clean with a soft cloth. If a button or switch isn't working on your iPhone or iPad
  3. Say, Hey Siri, take a screenshot. That's it.
  4. Settings > Accessibility > Touch > Back Tap > Double tap > Screenshot. Now double tap on the back of the iPhone.
  5. Settings > Accessibility > Assistive Touch > [Enable]
    1. Single Tap > Screenshot OR
    2. Double-Tap > Screenshot OR
    3. Long Press > Screenshot
  6. Make sure you have enough storage space: If your iPhone is running low on storage, it may affect its ability to capture and save screenshots. Try freeing up some space by deleting unnecessary files, apps, or photos. To check your storage usage, go to Settings > General > iPhone Storage. How to check the storage on your iPhone, iPad, and iPod touch
  7. Restart your iPhone: Sometimes, a simple restart can resolve temporary software glitches or conflicts. Press and hold the Sleep/Wake (or Side) button along with either Volume Up or Volume Down button until the "Slide to power off" option appears. Slide to power off, wait a few seconds, then press and hold the Sleep/Wake (or Side) button again until the Apple logo appears.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  8. Update your iPhone's software: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for any available updates. If an update is available, follow the on-screen instructions to install it. There are only 2 ways to update an iOS/iPadOS. Know how to...
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of these solutions work, it may be worth contacting Apple Support or visiting an Apple Store to get further assistance with your specific device.



screenshot not working in iphone 15 pro max

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