The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Whenever I click on settings and go to payment and shipping, it says that my payment methods failed, and whenever I go to edit to remove the card, it says that it failed to remove the card. I don’t have the option to add a new payment method and whenever I click on the current card I have it doesn’t let me change the information. whenever I go to download an app I’m not able to because my card isn’t updated.
iPhone 8 Plus, iOS 13
If you need to change or update your Apple ID payment method - Apple Support
BTW, if you only have 1 payment method, you must add a 2nd payment method to delete the 1st.
M1 Mac mini, macOS 14.3; Watch, series 7 GPS/cellular, watchOS 10.3; iPad Pro 2nd Gen, iPadOS 16.7.4; iPhone 12 Pro, iOS 17.3; TV 4th Gen, tvOS 17.3; HomePods, audioOS 17.3 and Airport Express w/ Airplay 2
If you need to change or update your Apple ID payment method - Apple Support
BTW, if you only have 1 payment method, you must add a 2nd payment method to delete the 1st.
M1 Mac mini, macOS 14.3; Watch, series 7 GPS/cellular, watchOS 10.3; iPad Pro 2nd Gen, iPadOS 16.7.4; iPhone 12 Pro, iOS 17.3; TV 4th Gen, tvOS 17.3; HomePods, audioOS 17.3 and Airport Express w/ Airplay 2
I am not given the option to add a new payment
