iTunes can’t verify the identity of the server “sp.itunes.apple.com”.

Today 1/22/2024 each time I open iTunes 12.13.1.3 on Windows 11 (version 22H2 build 22621.3007 last updated 1/10/2024) I get the popup pictured below, with the text of this question title, and which also says "The certificate for this server is invalid."



I click OK and it seems to work anyway.


If I go to https://sp.itunes.apple.com/ in a Chromium web browser (Chrome, Edge, Brave), it says:

NET::ERR_CERT_COMMON_NAME_INVALID

This server could not prove that it is sp.itunes.apple.com; its security certificate is from itunes.apple.com. This may be caused by a misconfiguration or an attacker intercepting your connection.


Firefox says: Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for sp.itunes.apple.com. The certificate is only valid for the following names: books.apple.com, videos.apple.com, radio-activity.itunes.apple.com, s3.mzstatic.com, api.podcasts.apple.com, is4-ssl.mzstatic.com, is3-ssl.mzstatic.com, desktop-music-legacy.itunes.apple.com, api.books.apple.com, api.apps.apple.com, itc.mzstatic.com, a2.mzstatic.com, desktop-store.itunes.apple.com, upp.itunes.apple.com, configuration.apple.com, amp-api-edge.apps.apple.com, is5-ssl.mzstatic.com, s1.mzstatic.com, search.itunes.apple.com, music.apple.com, uts-api-siri.itunes.apple.com, b3.mzstatic.com, a5.mzstatic.com, b1.mzstatic.com, init.itunes.apple.com, apps.apple.com, radio.itunes.apple.com, api.videos.apple.com, api.itunes.apple.com, s4.mzstatic.com, amp-api-edge.music.apple.com, sync.itunes.apple.com, bookkeeper.itunes.apple.com, tf-feedback.itunes.apple.com, a4.mzstatic.com, pcr.apple.com, radio-quickplay.itunes.apple.com, edge.itunes.apple.com, podcasts.apple.com, assets-mercury.mzstatic.com, api.music.apple.com, se.itunes.apple.com, atve.tv.apple.com, sb.tv.apple.com, pd.itunes.apple.com, s.mzstatic.com, b2.mzstatic.com, metrics.mzstatic.com, a3.mzstatic.com, is2-ssl.mzstatic.com, b5.mzstatic.com, su.itunes.apple.com, accertify.mzstatic.com, apps.mzstatic.com, b4.mzstatic.com, api.edu.apple.com, images-mercury.mzstatic.com, is1-ssl.mzstatic.com, store.mzstatic.com, vocabulary.itunes.apple.com, sf-api-token-service.itunes.apple.com, a1.mzstatic.com, sitemaps.itunes.apple.com, tv.apple.com, siri-search.itunes.apple.com, api-edge.apps.apple.com, itunes.apple.com, s5.mzstatic.com, s2.mzstatic.com, radio-services.itunes.apple.com, se-edge.itunes.apple.com, sb.music.apple.com, amp-api-search-edge.apps.apple.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

The certificate is valid from Mon, 22 Jan 2024 19:24:56 GMT to Sat, 20 Jul 2024 19:34:55 GMT.


P.S. Similar to 2016 question: Can anyone advise: what I should do about… - Apple Community


Windows, Windows 6

Posted on Jan 22, 2024 3:34 PM

Reply

Similar questions

6 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes can’t verify the identity of the server “sp.itunes.apple.com”.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.