Apple Music doesn't work after Sonoma 14.3 update

MBP 2021. Since updating to 14.3 last night, Music will not play any tracks from my library. If I try to play from an album, nothing happens at all. If I try to play from a playlist, I get the beachball and have to force quit. I'm a music teacher and use these playlists every day, please advise!

MacBook Pro 15″, macOS 11.6

Posted on Jan 23, 2024 12:09 PM

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Posted on Jan 24, 2024 9:47 PM

I think I got it. I imported, signed out, and signed in. Nothing worked. I went to settings > Privacy and security > Media & Apple Music. In there, I added Apple Music. Afterwards, I synced my Library and everything is working the way it was before the update.

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69 replies

Feb 20, 2024 2:51 PM in response to iancjazz

I have a similar problem with Music on my MacAir2 but when I open Music I get the spinning ball then it closes and I get a lengthly text screen beginning with this:

Process: Music [39321]

Path: /System/Applications/Music.app/Contents/MacOS/Music

Identifier: com.apple.Music

Version: 1.4.3 (1.4.3)

Build Info: MusicDesktop-1004003027000~4

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

User ID: 501


Date/Time: 2024-02-20 15:42:50.6638 -0700

OS Version: macOS 14.3.1 (23D60)

Report Version: 12

Anonymous UUID: BA383A59-256E-FF11-7BD2-E6960431F6D3


Sleep/Wake UUID: BB7D177A-377F-4E00-B141-E0F0D186267D


Time Awake Since Boot: 760000 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Music main Dispatch queue: com.apple.main-thread


Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000001, 0x000000018daef33c


Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5

Terminating Process: exc handler [39321]


What's up? Does Apple plan to provide an update for those of us who downloaded Sonoma 14.3.1?


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Apple Music doesn't work after Sonoma 14.3 update

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