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ABM Moved Device to Personal Removing Serial Number

In ABM we had an iPhone listed under our Devices. This iPhone was assigned to an employee, along with an iPad. They logged into both with their managed ID, the iphone now says "Personal Device" where the serial number had been listed. The iPad is fine, serial number still present. What happened and how do I fix this?

Posted on Jan 23, 2024 3:39 PM

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ABM Moved Device to Personal Removing Serial Number

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