I have deauthorized my old computer and it still says I have five devices. New computer will not authorize.

Not able to authorize my I-tunes on my new computer. I have already deauthorize my old computer.

My device is no longer listed but I still get error message to many devices. List on shows four. New devise is not showing 5293


Posted on Jan 24, 2024 6:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2024 8:02 AM

Use the deauthorize all option and then authorize any computers that you still have and want to use. Note that deauthorization only affects computer, not iPhone or iPads and that you only need to authorized computers. See instructions below from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.



Similar questions

1 reply
Question marked as Top-ranking reply

Jan 24, 2024 8:02 AM in response to MUSICMANDJ

Use the deauthorize all option and then authorize any computers that you still have and want to use. Note that deauthorization only affects computer, not iPhone or iPads and that you only need to authorized computers. See instructions below from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have deauthorized my old computer and it still says I have five devices. New computer will not authorize.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.