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punk2617 Author

Level 1

4 points

Mail app not working on MacBook Pro

won't open on new computer. Keeps prompting error message

[Re-Titled by Moderator]

MacBook Air 11″, macOS 10.14

Posted on Jan 24, 2024 12:19 PM

Top-ranking reply

leroydouglas

Level 10

208,450 points

Posted on Jan 24, 2024 12:40 PM

punk2617 wrote:

won't open on new computer. Keeps prompting error message

Hmmm....

You can try holding the Shift key down when you launch the Mail.app and compare your results(?)

brand new—Call Customer Support (800) MY–APPLE (800–692–7753)

Your 90 days of complimentary telephone support begins on the date of purchase.

if it is not working as expected brand new out of the box—

You have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store

Apple - Legal - Sales Policies - U.S. Retail Sales

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Mail app not working on MacBook Pro

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