2017 IMac is slow / beachballing when performing simple tasks
My computer is a Refurbished 21.5-inch iMac 3.1GHz Quad-core Intel Core i5 with Retina 4K display
Purchased in 2017.
It has always been under-performing: slow at performing simple tasks (Office suite, web browsing...), "buggy" (beachballing...)... It would routinely require force-quitting apps or restarting altogether. A handful of times, the screen also went black and nothing could unblock it.
Within the first 2 years, while still under warranty, we brought the computer to an Apple store and had it checked. No major issue was found. But a complete wipe was done and we restarted from scratch.
That did not achieve anything and problems continued. Did you just buy a "lemon" from the start?
As a result, I often use my phone or reach for my MBP 2009 model, which still performs much more reliably.
I am at the point where I want to fix the issue for good or replace the computer.
Thanks for your help.
For reference, EtreCheck report we did today is attached
iMac 21.5″, macOS 12.7