Problem setting up WhatsApp on new iphone15

I have an iPhone 13 pro max  as my main and my wife had an Android Google Pixel 3, both have WhatsApp installed and running, both on the same Vodafone account.


I purchased a new iPhone 15 for my wife and in setting it up have screwed both WhatsApp setup's


Using the Apple transfer app I moved data from the Pixel 3 and setup the iPhone 15.


As the iPhone 15 needs an eSIM I managed the SIM transfer via my provider (Vodafone), this worked great and the iPhone 15 now works as a phone OK maintaining the original number.


I then proceeded to setup WhatsApp 


On the iPhone 15 I launched WhatsApp and started the install


Then it wants my phone number to verify my account. I initially tried using the number (now on the iPhone15 via the eSIM) no message came through (it wants a 6 digit passcode)


I then thought it wanted another phone (I thought just to authenticate the user) and put in the number for my iPhone 13



So after some faffing about I now have 2 phones with WhatsApp stuck at the new setup and I have lost the prior instal,


The iPhone 15 is not critical but the iPhone 13 is.


I have iCloud backup operating on the iphone13 and WhatsApp is set to backup.



Can anyone help unravel my screw up please?

iPhone 13 Pro Max

Posted on Jan 24, 2024 7:08 PM

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Problem setting up WhatsApp on new iphone15

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