Can not update to Mac OS Ventura 13.6.4 from 13.6.1

Hey there!


I have an iMac running Mac OS Venture 13.6.1 and every time I try to update to the 13.6.4 I get a dialog stating that "Failed to prepare the software update. Please try again.".


I have tried a few times, tried also from safe mode but neither has worked.


Any possible solutions, please?


Thank you!

iMac 27″ 5K, macOS 13.6

Posted on Jan 25, 2024 3:02 AM

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Posted on Jan 25, 2024 4:49 AM

The manual method may work


In Terminal application and copy and paste the below followed by return key


It may or may not request you to input your computer password


softwareupdate --fetch-full-installer --full-installer-version 13.6.4


It will manually Only Download the Full Installer called " Install Ventura "


The Application is about 12.xx GB in size and play the " Install Ventura in applications folder


It will Not Auto Launch


Make Time Machine Backup  before doing any upDates.


When ready laugh the installer and follow the prompts


The Installer will self destruct upon successfully installing

7 replies
Question marked as Top-ranking reply

Jan 25, 2024 4:49 AM in response to nikolas.grigoriou

The manual method may work


In Terminal application and copy and paste the below followed by return key


It may or may not request you to input your computer password


softwareupdate --fetch-full-installer --full-installer-version 13.6.4


It will manually Only Download the Full Installer called " Install Ventura "


The Application is about 12.xx GB in size and play the " Install Ventura in applications folder


It will Not Auto Launch


Make Time Machine Backup  before doing any upDates.


When ready laugh the installer and follow the prompts


The Installer will self destruct upon successfully installing

Feb 6, 2024 3:17 AM in response to DreamersArtists

Hey @DreamerArtists, I can understand how you are feeling, but I just be patient and it will work, I am sure.


Try again to complete the step of downloading the installer via Terminal, by using the command

softwareupdate --fetch-full-installer --full-installer-version 13.6.4


Then when it's successfully completed, go to your Applications folder, find the installer and just follow the instructions there.


If that doesn't work, do the same exact procedure via safe mode. I am confident that everything will work out.


(*pay attention on the syntax of the command in terminal)

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Can not update to Mac OS Ventura 13.6.4 from 13.6.1

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