how to tun on tracking

iPhone 14, iOS 17

Posted on Jan 25, 2024 8:24 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2024 8:59 AM

It says why you can't. You need to enter age information. Read this support article about how to update the birth date associated with an Apple ID: Update the birth date associated with your Apple ID - Apple Support


Read --> If an app asks to track your activity - Apple Support

"In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

For users with child accounts or under age 18 by birth year, signed in with their Apple ID."*


Make sure you have the correct birthday set. If you recently turned 18, try logging out of your account and back in again as worked for multiple users in this topic --> App Tracking Age Requirements Issue - Apple Community


Click on the link to read how to 'Update the birth date associated with your Apple ID' - Update the birth date associated with your Apple ID - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 25, 2024 8:59 AM in response to moomoo240

It says why you can't. You need to enter age information. Read this support article about how to update the birth date associated with an Apple ID: Update the birth date associated with your Apple ID - Apple Support


Read --> If an app asks to track your activity - Apple Support

"In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

For users with child accounts or under age 18 by birth year, signed in with their Apple ID."*


Make sure you have the correct birthday set. If you recently turned 18, try logging out of your account and back in again as worked for multiple users in this topic --> App Tracking Age Requirements Issue - Apple Community


Click on the link to read how to 'Update the birth date associated with your Apple ID' - Update the birth date associated with your Apple ID - Apple Support



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how to tun on tracking

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