Apple ID “(null)” and unable to sign-out

After signing in successfully once with my Appleid on my new phone, I have been promoted to sign in to iCloud with the following message “Enter the password for your Apple ID “(null)”.


My Apple ID is not “null” and I am unable to sign out of the phone.


Whenever I click on “sign-out”, it just takes me back to the Home Screen.


i tried to enter my Apple ID password but the next pop up says “You must enter both your Apple ID and password” but I do not have a way to enter my Apple ID.


I tried to reset my iPhone but I can’t proceed as it’s still promoting me to enter my password for Apple ID “ “.


Any help is much appreciated. Thank you.

iPhone 13, iOS 17

Posted on Jan 25, 2024 8:37 PM

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Apple ID “(null)” and unable to sign-out

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