Why is there a payment

It is saying that I owe a payment when I have no subscriptions and I have never made a purchase

iPhone 14, iOS 17

Posted on Jan 26, 2024 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2024 7:43 AM

You may have tried to download a paid app, or had a free trial turn into a subscription you never cancelled and had no way to pay for it added to your account and forgot about it. Such charges never go away. They remain pending until you successfully cover them.


You can find any pending charges in your Purchase history. They would show in red.

click here ➜ View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support



Also check any subscriptions you may have never cancelled.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


If you still cannot find it, contact Apple Support directly.

click here ➜ Contact Apple Support for billing issues - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 26, 2024 7:43 AM in response to Shannon2378

You may have tried to download a paid app, or had a free trial turn into a subscription you never cancelled and had no way to pay for it added to your account and forgot about it. Such charges never go away. They remain pending until you successfully cover them.


You can find any pending charges in your Purchase history. They would show in red.

click here ➜ View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support



Also check any subscriptions you may have never cancelled.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


If you still cannot find it, contact Apple Support directly.

click here ➜ Contact Apple Support for billing issues - Apple Support



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Why is there a payment

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