I wear progressive lense glasses. They don’t seem to work with my Face ID. It keeps saying move phone lower and doesn’t work. When trying with my previous normal glasses or without wearing glasses, the Face ID works. Is there something I can do to make Face ID work with progressive lense glasses?
[Re-Titled by Moderator]
iPhone XS, iOS 17
Hi rithwik09
welcome to the Apple (user-to-user) Community!
Re: "Glasses with Face ID"
"I wear progressive lense glasses. They don’t seem to work with my Face ID".
Apple support's online article: About Face ID advanced technology - Apple Support
says:
"Face ID is designed to work with hats, scarves, glasses, contact lenses, and many sunglasses"
You might want to try holding the phone at arm's length, or try other, closer distances, to see if Face ID may work.
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Re: "Is there something I can do to make Face ID work with progressive lense glasses?"
There is an older discussion thread (link below) where people (some with progressive lenses also) are sharing their experiences ... some are well able to use them with Face ID. Some make useful suggestions that you may want to try. Discussion thread: Face ID with glasses - Apple Community
Eg: Below are the most relevant comments from the first page of the two-page discussion:
"Face ID will recognize you if you set it up not wearing glasses, and are now wearing glasses, and vice versa"
"I've not had an issue either. Mine was set up with glasses on. Mine works with glasses on or off, regular or sun glasses, hat or no hat. I suggest you delete your Face ID and reset it. Set it up with or without your glasses on, and then try the other way to unlock. If it fails, then continue looking at the screen and use the passcode. That is how Face ID recognizes subtle changes in your looks and will then work better in the future if there are slight changes."
"unfortunately I MUST wear my glasses to make it work. Every pair at progressive lenses I have ever bought are practically useless. Therefore, I always have to remove my glasses to read or do anything on my iPhone for more than a minute or two. I think I’m going to have to redo facial recognition without my glasses; and on the many occasions that I have my glasses on but need to quickly access my iPhone, such as at a cash register in store, while in public and wanting to see distance, I’ll have to slip them up above my forehead temporarily!
But your response gives me hope that I can find an answer to make it work better."
"The whole point of progressive lenses is to be able to see clearly up close, mid-distance and far. Still, it shouldn't matter whether you wear your glasses or don't wear them for Face ID to open your phone. Maybe, when you set it up, you put the phone too close to your face. It records the best with your phone about an arms length from your face."
"You say you have progressive lenses. I do as well, since I need the correction for closeup, mid-range, and distance, while my distance is the least correction. I've never had to remove my glasses to get Face ID to work,
nor to be able to see anything either. As rbrylawski said, that is the whole purpose of progressive. I would take the time as well to remove your current Face ID and set it back up again"
Hope there's something helpful to you here :-)
Hi rithwik09
welcome to the Apple (user-to-user) Community!
Re: "Glasses with Face ID"
"I wear progressive lense glasses. They don’t seem to work with my Face ID".
Apple support's online article: About Face ID advanced technology - Apple Support
says:
"Face ID is designed to work with hats, scarves, glasses, contact lenses, and many sunglasses"
You might want to try holding the phone at arm's length, or try other, closer distances, to see if Face ID may work.
___________________________________________________________________________
Re: "Is there something I can do to make Face ID work with progressive lense glasses?"
There is an older discussion thread (link below) where people (some with progressive lenses also) are sharing their experiences ... some are well able to use them with Face ID. Some make useful suggestions that you may want to try. Discussion thread: Face ID with glasses - Apple Community
Eg: Below are the most relevant comments from the first page of the two-page discussion:
"Face ID will recognize you if you set it up not wearing glasses, and are now wearing glasses, and vice versa"
"I've not had an issue either. Mine was set up with glasses on. Mine works with glasses on or off, regular or sun glasses, hat or no hat. I suggest you delete your Face ID and reset it. Set it up with or without your glasses on, and then try the other way to unlock. If it fails, then continue looking at the screen and use the passcode. That is how Face ID recognizes subtle changes in your looks and will then work better in the future if there are slight changes."
"unfortunately I MUST wear my glasses to make it work. Every pair at progressive lenses I have ever bought are practically useless. Therefore, I always have to remove my glasses to read or do anything on my iPhone for more than a minute or two. I think I’m going to have to redo facial recognition without my glasses; and on the many occasions that I have my glasses on but need to quickly access my iPhone, such as at a cash register in store, while in public and wanting to see distance, I’ll have to slip them up above my forehead temporarily!
But your response gives me hope that I can find an answer to make it work better."
"The whole point of progressive lenses is to be able to see clearly up close, mid-distance and far. Still, it shouldn't matter whether you wear your glasses or don't wear them for Face ID to open your phone. Maybe, when you set it up, you put the phone too close to your face. It records the best with your phone about an arms length from your face."
"You say you have progressive lenses. I do as well, since I need the correction for closeup, mid-range, and distance, while my distance is the least correction. I've never had to remove my glasses to get Face ID to work,
nor to be able to see anything either. As rbrylawski said, that is the whole purpose of progressive. I would take the time as well to remove your current Face ID and set it back up again"
Hope there's something helpful to you here :-)
Just set up an additional Alternate Face ID with the glasses on. You can set up more that one face and it may work better if you set up one without glasses and one with glasses. Normally that is not necessary, but if you are have trouble with the glasses on, then I would recommend that.
Face ID isn't working with progressive lens glasses
