My account is disabled in App Store and iTunes Store

I just moved to spain from canada 3 weeks ago and i was able to make multiple online purchases and was able to download apps but now for some reason every time i try to it says my account is disabled in apple and itunes and i’m unable to add my credit card to my apple wallet or to apple id.


[Re-Titled by Moderator]

iPhone 11

Posted on Jan 27, 2024 1:15 AM

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Posted on Jan 27, 2024 8:38 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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Question marked as Top-ranking reply

Jan 27, 2024 8:38 AM in response to emma_strycek

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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My account is disabled in App Store and iTunes Store

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