nothing more to say…. My mobile data don’t work anymore since last update. I did nothing else strange, I’m quite sure the update is the problem. Anyone else having this issue? Restarting does nothing.
[Re-Titled by Moderator]
iPhone 13 mini, iOS 17
Here's what the support rep had me do. This first part applies for an iPhone with any carrier:
Go to Settings > General > Transfer or Reset iPhone > Reset, tap Reset Network Settings (please note this will removed any saved WiFi Passwords).
Once done, you should follow the steps below to remove any APNs and VPNs.
Go to Settings > General > VPN and device management > Delete any APN profile ( If you see a profile there )
Also Settings > VPN > Delete any existing VPN Profile
And Settings > Safari > Clear Cache/Data
The next step depends on your carrier, and you'll have to call their support for exact instructions. I'm on a carrier which uses the Verizon network, and these were the final steps for my phone:
After this, please follow the steps below to re-add the APNs.
Please open apn.droam.com in the Safari browser on your device. This website will help you set up APN settings for your device.
Select "Manually" from the options presented.
In the APN Name, enter "vzwinternet".
Touch the bottom-most empty box (which is actually the "Install Profile" button but you may not be able to see the label) to download the APN Profile.
Allow download for the profile.
After the profile is downloaded, go to Settings > General > VPN and Device Management > Select the downloaded profile > Install
Turn the airplane mode On for 30 seconds, then disable airplane mode.
Turn off WiFi and test the Cellular Data connection.
Contact your cellular carrier; only they can fix this.
I don't know why you'd wait so long, but contact your cellular carrier to resolve this issue.
Have you read the previous solutions posted here?
For example, see my previous comment on downloading a replacement ASN, which is what fixed the issue for me. Ask your carrier for instructions on how to do this on their network.
See my previous comment on downloading a replacement ASN. Ask your carrier for instructions on how to do this on their network.
This has nothing to do with iOS, it's purely a cellular carrier issue and they are the only ones who can correct it.
Did your carrier have you delete and reinstall the APN?
Happened to mine and both my parents phones. Have tried resetting the network, removing SIM card, and even factory rewetting the phone. Calling and texting works fine and phones show “LTE”, but nothing loads. Called Verizon and they said to contact Apple. Apple said to contact Verizon.
Same thing happened to me. T-Mobile said it’s an Apple issue and Apple said it’s T-Mobile. Reset cellular data and still no cellular data. Now told me sign out of my Apple ID, completely reset everything then tell me to call T-mobile to reconnect my eSIM card. So my phone at the moment is completely useless. Oh and the 2 step verification with no phone or iCloud email is dumb. There is no way to get code sent without a working phone.
Same issue here. I show 3-4 bars with LTE and absolutely no data signal at all. I’ve reset my network settings and reset the phone multiple times. I’ve seen dozens of others say the only fix they had was to reflash back to a version of 17.2. I have the 13 base model
They didn’t help me at all! I had to roll back to 17.2.1.
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Had the same issue, I have straight talk. But it seems to have resolved itself.
Was super frustrating being at work for 12 hours and not able to anything but text and make calls. I think it was a straight talk issue, not an apple one
I don’t even have cell service after my 17.3 update and nothing has worked (sim swap, network reset, rebooted a lot of times, etc.). My phone stubbornly shows “No signal”. I’m with Rogers in Canada, and the carrier assures me there’s no issue with the account or network (plus everyone else around me has full bars). I have to carry around an old phone just to have any service (SMS, phone, data).
Apple support has escalated to the engineers but it’s been two weeks with nothing…
Cellular data is a Verizon issue; Apple has nothing to do with it.
I’m having this same exact problem. I updated to iOS 17.3 about 7am and haven’t been able to use my data this whole day. I’ve turned it off/on multiple times, reset the network settings, and checked all my cellular settings. Everything is looking fine. I can call and text. Just can’t use data. It was working just fine last night before I updated.
How are you able to text if you don’t have cellular data because I’m in the same boat can’t even text I can’t call it’s kind of ridiculous. I’m really tired of it. I don’t know what to do. Any suggestions?
Cellular data not working after iOS 17.3 update on iPhone 13 mini
