Ive been using Apple Pay and now all of a sudden it’s saying I have to prove my identity and still denied me. I use my Face ID everytime so what’s the issue? This is very frustrating.
[Re-Titled by Moderator]
iPhone 13, iOS 17
Apple Cash is a service of Green Dot Bank and per federal banking regulations (known as Know Your Customer) they are required to identify their customers once account activity goes over a certain dollar amount. You have evidently crossed that threshold.
Please review the Apple Support article in identity verification.
Identity verification for Apple Card or Apple Cash - Apple Support
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
Apple Cash is a service of Green Dot Bank and per federal banking regulations (known as Know Your Customer) they are required to identify their customers once account activity goes over a certain dollar amount. You have evidently crossed that threshold.
Please review the Apple Support article in identity verification.
Identity verification for Apple Card or Apple Cash - Apple Support
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
Apple Pay suddenly it’s saying I have to prove my identity and still denied me
