How can I reset my Apple balance in order to change my region?

Hi i want to change my iTunes account from US Store to Saudi Arabia Store and i want to reset My balance.




[Re-Titled by Moderator]


iPhone XS Max, iOS 16

Posted on Jan 27, 2024 11:13 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2024 1:50 PM

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance.


Alternatively, you could ask Apple to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you Use this link Apple provides to take you directly to the people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


If you choose the Apple Support option, use the direct link I provided. It might save you some time over using the general support link to Official Apple Support because that will just eventually take you there anyway after a bit of hunting.


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


If you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!


1 reply
Question marked as Top-ranking reply

Jan 27, 2024 1:50 PM in response to nemoo35

Hello! Thank you for using Apple Support Communities.


If you are trying to zero your balance and still have a valid credit or debit card, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance.


Alternatively, you could ask Apple to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you Use this link Apple provides to take you directly to the people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


If you choose the Apple Support option, use the direct link I provided. It might save you some time over using the general support link to Official Apple Support because that will just eventually take you there anyway after a bit of hunting.


Alternatively give Apple a call:


Contact Apple for support and service - Apple Support


If you are asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!


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How can I reset my Apple balance in order to change my region?

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