I downloaded MP4 videos from my camera to an external drive and they wont work in FCP - I purchased video converter and tried 3 times and all failed - any suggestions
Is there a better video converter that I can try?
MacBook Pro 16″, macOS 14.3
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Is there a better video converter that I can try?
MacBook Pro 16″, macOS 14.3
What’s the camera? MPEG-4 doesn’t mean much. Does the media open in the QuickTime Player? Open a file in MediaInfo or Invisor and post the complete information on the file.
I downloaded MP4 videos from my camera to an external drive and they wont work in FCP - I purchased video converter and tried 3 times and all failed - any suggestions