how to contact icloud

I am trying to buy more icloud storage on my iphone. I have tried for weeks now and can't get this done. I have put new payment method in monthly, my contact info is correct and it still won't process the payment. The original information was put in by another with a family plan. I don't want family plan. this is for me alone. I can't seem to delete old information, and the original (my son) who set this up is not available to fix this problem.

iPhone 6 Plus, iOS 12

Posted on Jan 27, 2024 11:47 AM

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how to contact icloud

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