iPhone 11 screen is frozen and can’t shut it off or answer phone calls

my screen is frozen and can’t shut it off or answer phone calls. what do I do to reset it?

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iPhone 6, iOS 11

Posted on Jan 28, 2024 2:11 PM

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kb1951

Level 10

126,161 points

Posted on Jan 28, 2024 2:30 PM

Start here: Restart an unresponsive iPhone – Apple Support (UK)

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1 reply

Top-ranking reply

kb1951

Level 10

126,161 points

Jan 28, 2024 2:30 PM in response to redhyindai

Start here: Restart an unresponsive iPhone – Apple Support (UK)

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iPhone 11 screen is frozen and can’t shut it off or answer phone calls

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