Unresponsive MacBook

My MacBook was working perfectly yesterday morning. However, when I wanted to use it last night, it wasn’t turning on, so I decided to charge it throughout the night thinking it was dead. I tried again this morning using all the techniques given, but none of them worked? No liquid spilled on it and it didn’t drop. What should I do?

MacBook Air 13″, macOS 12.7

Posted on Jan 28, 2024 5:08 PM

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Jan 28, 2024 5:19 PM in response to isioma210

What is the exact model of this laptop and version of macOS on it? You can get the exact model by entering the system serial number on the check coverage page here:

Check Your Service and Support Coverage - Apple Support


In the mean time, if you have a laptop with USB-C ports, then try using another USB-C port to charge & power on the laptop. FYI, if the laptop's battery has become completely discharged, then do not disconnect the charger until the battery has reached at least a 10%+ charge level or you can permanently damage the battery. If the laptop won't power on so you can tell, then do not disconnect the charger for at least a couple of hours to be safe. Here is an Apple article for troubleshooting charing issues (since I don't know which laptop, I'm providing instructions for both Magsafe charing & USB charging):

If your MagSafe cable or power adapter isn't working - Apple Support


If your USB-C power adapter isn't charging your Mac laptop - Apple Support



FYI, whenever you are asking for assistance online, it is usually best to provide the exact model of the device along with the OS on it since there are so many variations in products each with their own slightly different options & solutions.



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Unresponsive MacBook

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