My account is restricted and I would like to verify my identity to access my balance

i wanna verify my identity to access my Apple Pay balance

iPhone 12 mini, iOS 17

Posted on Jan 28, 2024 11:57 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2024 2:28 AM

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Jan 29, 2024 2:28 AM in response to Copswatch05

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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My account is restricted and I would like to verify my identity to access my balance

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