I called to unrestricted my account and couldn’t verify identity when i put all my information correct, my account is not permanently restricted?
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 18
If you cannot properly identify yourself, the account will be restricted. It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.
If your Apple Cash account is restricted or locked
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
I did, I called apple support and told me my account was permanently restricted due to not being able to verify myself and confirm I was the owner of the account.
I suspected as much. Do you have any other questions I can assist with?
Is there any way I can try it again, i really need apple cash as another payment method?!
The bank’s decision is final. Apple has no say in the matter. Federal Banking regulations require banks to have positive ID on all account owners.
Unable to verify identity for unrestricted Apple Pay account
