cant find air tags on my iPhone 13
I paired my AirTags but now cant see them. When I go into Find My there are no items showing at the bottom. Please help, they are brand new.
iPhone 8, iOS 16
I paired my AirTags but now cant see them. When I go into Find My there are no items showing at the bottom. Please help, they are brand new.
iPhone 8, iOS 16
Just to be sure you didn't miss a step, please review the following support article on how to pair your AirTags to an iPhone: Add an AirTag in Find My on iPhone - Apple Support
If everything checks out, try resetting the tag first: How to reset your AirTag - Apple Support
Finally, to make sure. You mention that they are new. Did you get them directly from Apple or an Apple Authorized Reseller ... or from another third-party source. Regardless, did they have the small tab that you needed to remove to activate their batteries?
Just to be sure you didn't miss a step, please review the following support article on how to pair your AirTags to an iPhone: Add an AirTag in Find My on iPhone - Apple Support
If everything checks out, try resetting the tag first: How to reset your AirTag - Apple Support
Finally, to make sure. You mention that they are new. Did you get them directly from Apple or an Apple Authorized Reseller ... or from another third-party source. Regardless, did they have the small tab that you needed to remove to activate their batteries?
If the reset didn't help, it may be possible that they are defective. You will need to check with Amazon on their return policy, but you should consider returning them to get a full refund.
Alternately, you can contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
Yes direct from Amazon themselves & yes I pulled the little tag out too.
Thank you for your help.
cant find air tags on my iPhone 13