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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Suddenly Apple will not play or perform via Roku. Never been a problem before. Signal strength is Excellent.
I can get into Apple TV bit cannot watch shows.
"Unable to Play" there must be a problem with this video"
pops up.
seems like an Apple issue. All other channels play fine
iPhone 6, iOS 11
So this is not a problem for one person I have had this happen twice. I cannot watch Apple TV from my Roku but my phone on the same wifi can watch it. I have removed and reinstalled Apple TV to my Roku, I reset the app, and now I cannot sign back in, I have restarted my Roku many times. This is the second time this has happened and it takes 24-78 hours before it will even let me sign back in after resetting the app. There is something going on with the roku’s connection to the Apple servers itself and it needs to be looked into. If I have to watch shows from the tiny iPhone screen instead of my TV then why would I want to pay the now $100 a year to keep it?
So this is not a problem for one person I have had this happen twice. I cannot watch Apple TV from my Roku but my phone on the same wifi can watch it. I have removed and reinstalled Apple TV to my Roku, I reset the app, and now I cannot sign back in, I have restarted my Roku many times. This is the second time this has happened and it takes 24-78 hours before it will even let me sign back in after resetting the app. There is something going on with the roku’s connection to the Apple servers itself and it needs to be looked into. If I have to watch shows from the tiny iPhone screen instead of my TV then why would I want to pay the now $100 a year to keep it?
via Roku
Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.
Else try the Network Connection Reset, as mentioned by user Jarieta.
If the issue persists after that, then please contact the Apple Support staff for further assistance.
I did and spent more than an hour of my valuable time to no solution. I was told a higher level tech would call me and I never received the call. I pay for Appletv and just don't use it.
have to say maybe that's okay with Apple?
If the issue persists (or returns), then please contact the Apple Support staff for further assistance.
Streaming Appletv with Roku issues
