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Unable to open an App on my iPhone with a popup saying web proxy enabled

an app won’t open on my iPhone because a message pops up that says I have a web proxy enabled. How do I turn off?


[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on Jan 29, 2024 8:32 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2024 10:51 PM

If you're experiencing issues with an app on your iPhone and receiving a message about having a web proxy enabled, you can try the following steps to disable it:

  1. Check Wi-Fi Settings:
    1. Go to "Settings" on your iPhone.
    2. Tap on "Wi-Fi."
    3. Find and tap on the Wi-Fi network you are connected to.
    4. Make sure the "HTTP Proxy" option is set to "Off."
  2. Reset Network Settings:
    1. Open Settings.
    2. Go to General > Transfer or Reset iPhoine
    3. Scroll down and tap Reset
    4. Select "Reset Network Settings.
    5. Enter your passcode if prompted.
    6. Note: This will reset all network settings, including Wi-Fi passwords and VPN configurations.
  3. Check VPN Settings:
    • If you are using a VPN app, open the app and make sure it's not enabled. You might need to disable the VPN temporarily.


5 replies
Question marked as Top-ranking reply

Jan 29, 2024 10:51 PM in response to PleasehelpMamaG

If you're experiencing issues with an app on your iPhone and receiving a message about having a web proxy enabled, you can try the following steps to disable it:

  1. Check Wi-Fi Settings:
    1. Go to "Settings" on your iPhone.
    2. Tap on "Wi-Fi."
    3. Find and tap on the Wi-Fi network you are connected to.
    4. Make sure the "HTTP Proxy" option is set to "Off."
  2. Reset Network Settings:
    1. Open Settings.
    2. Go to General > Transfer or Reset iPhoine
    3. Scroll down and tap Reset
    4. Select "Reset Network Settings.
    5. Enter your passcode if prompted.
    6. Note: This will reset all network settings, including Wi-Fi passwords and VPN configurations.
  3. Check VPN Settings:
    • If you are using a VPN app, open the app and make sure it's not enabled. You might need to disable the VPN temporarily.


Jan 29, 2024 10:48 PM in response to PleasehelpMamaG

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



Unable to open an App on my iPhone with a popup saying web proxy enabled

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