Level 1

5 points

Unable to access internet on Safari, after updating to macOS Sonoma on MacBook Air

After updating to Sonoma 14.3 a few days ago, Safari will not load any internet sites, only this message:

Google Chrome still works without any issues. I have tried deleting cache and cookies as well as cleaning my desktop as some websites suggested. I have Clean My Mac that has previously kept my Mac running without any issues but it has not offered any clues to any issues or problems. What can I do on my 2020 MacBook Air to fix this problem? Thank you for your consideration.

[Re-Titled by Moderator]

MacBook Air 13″, macOS 14.3

Posted on Jan 30, 2024 3:29 PM

Top-ranking reply

Randall_2023

Level 5

4,658 points

Posted on Jan 30, 2024 6:23 PM

You could try disabling all Safari extensions to see if that helps. If it does, enable them one at a time until you find the one blocking access. Then either delete that one extension or update it to the latest version.

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23 replies

Owl-53

Level 10

102,469 points

Feb 10, 2024 2:31 AM in response to LD150

👍

Feb 10, 2024 5:52 AM in response to Owl-53

For me it’s not just Safari. Other apps, including Chrome and Bitdefender, can’t connect on the WIFI connect I’m using. My iPhone is having NO issues with the same WIFI.

Owl-53

Level 10

102,469 points

Feb 10, 2024 7:04 AM in response to LD150

👍

LD150

Level 10

100,095 points

Feb 10, 2024 2:53 PM in response to rmcgorman

Looks like a great solution to a different problem.

Owl-53

Level 10

102,469 points

Feb 10, 2024 3:31 PM in response to rmcgorman

Ditto to LD150 earlier statement

Owl-53

Level 10

102,469 points

Feb 12, 2024 1:41 PM in response to LD150

So the ChatBot continues to gain traction via the Me Too voting

Just hope OP follows real advise from real Contributors

LD150

Level 10

100,095 points

Feb 18, 2024 12:00 AM in response to ivin160

Nothing we can do, we ain't Apple.

BTW my Sonoma runs like a rocket, perfect.

Feb 19, 2024 4:46 PM in response to rmcgorman

Creating a location that I just called Home worked for me. Thanks.

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Unable to access internet on Safari, after updating to macOS Sonoma on MacBook Air