Allow access for camera and microphone

I have a problem with my mac pro 2020.

The apps that i dowloaded from websites keep asking me to allow access to camera n microphone, but the setting for camera n mic wont show those app for me. I cant even add those app to allow access

s.o pls help me 😭

MacBook Pro 13″, macOS 14.2

Posted on Jan 30, 2024 5:06 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2024 6:36 PM

The Zoom app must place the entry into the Microphone & Camera sections in the Privacy & Security System Settings. Once the Zoom entry is within those locations, then you can control the setting.


Make sure the Zoom app is completely up to date with the most recent version available.


Do you still get the Zoom app to prompt you to allow access to the Microphone & Camera? If not, then try to test the camera & mic in Zoom to see if that will trigger another prompt. Try quitting the Zoom app completely, reboot the computer, then try launching Zoom again to see if you are prompted to allow access to the Mic & Camera.


Try creating another macOS user account. Log out of your current macOS user account & log into the new macOS user account. Try using Zoom to see if you are prompted to allow access to the Mic & Camera. See if it takes in this new user account. If it works, then there is something wrong in your main macOS user account. If it still does not work correctly even within a new macOS user account, then there is a system wide issue of some sort.


Are you using any anti-virus apps, cleaning/optimizer apps, or third party security software? Even though booting into Safe Mode should have disabled them, sometimes they may make a modification to macOS which is still in effect even when those apps are not running. If you are using those types of apps, then uninstall them by following the developer's instructions. Actually with an app like Zoom may not work properly in Safe Mode since part of Zoom may have been disabled.


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3 replies
Question marked as Top-ranking reply

Feb 2, 2024 6:36 PM in response to tuuyen83

The Zoom app must place the entry into the Microphone & Camera sections in the Privacy & Security System Settings. Once the Zoom entry is within those locations, then you can control the setting.


Make sure the Zoom app is completely up to date with the most recent version available.


Do you still get the Zoom app to prompt you to allow access to the Microphone & Camera? If not, then try to test the camera & mic in Zoom to see if that will trigger another prompt. Try quitting the Zoom app completely, reboot the computer, then try launching Zoom again to see if you are prompted to allow access to the Mic & Camera.


Try creating another macOS user account. Log out of your current macOS user account & log into the new macOS user account. Try using Zoom to see if you are prompted to allow access to the Mic & Camera. See if it takes in this new user account. If it works, then there is something wrong in your main macOS user account. If it still does not work correctly even within a new macOS user account, then there is a system wide issue of some sort.


Are you using any anti-virus apps, cleaning/optimizer apps, or third party security software? Even though booting into Safe Mode should have disabled them, sometimes they may make a modification to macOS which is still in effect even when those apps are not running. If you are using those types of apps, then uninstall them by following the developer's instructions. Actually with an app like Zoom may not work properly in Safe Mode since part of Zoom may have been disabled.


Feb 2, 2024 9:21 AM in response to HWTech

Hi! thank you for your reply.

The apps i need to use are 'Zoom' ( a meeting app like gg meets) and the game goose goose duck.

'Zoom' has asked me to go to the setting and allow the app to use mic and camera and i think the major problem here is that i dont see the app to allow it, and i cant add the app to *** there is no plus/minus button at the corner(pic 1&2). I've tried to add the app in the accessibility section but their wasnt any difference :(


I've tried to booting in safe mode to but there wasnt any difference too.

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Allow access for camera and microphone

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