Touch ID not working on iPhone 8

Have problem with functionality of touch ID. It doesnot help to restart iPhone or redefine the fingerprints.


[Re-Titled by Moderator]

iPhone 8

Posted on Jan 31, 2024 2:40 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2024 8:49 PM

Hi tsubert,

welcome to the Apple (user-to-user) Community!


Re: "Touch ID not working on iPhone 8" :

"Have problem with functionality of touch ID. It doesnot help to restart iPhone or redefine the fingerprints".


Wondering which iOS version is installed on your iPhone 8:

Eg: About iOS 16 Updates - Apple Support says the newest iOS 16 version is iOS 16.7.5


The 16.7.5 update provides important security fixes and is recommended for all users.

Try going to Settings > General > Software update to see if an update is waiting for you to install it.

If you already have iOS 16.7.5 installed, and still have the Touch ID issue:

See: What to do: If Touch ID isn't working on your iPhone or iPad - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Feb 3, 2024 8:49 PM in response to tsubert

Hi tsubert,

welcome to the Apple (user-to-user) Community!


Re: "Touch ID not working on iPhone 8" :

"Have problem with functionality of touch ID. It doesnot help to restart iPhone or redefine the fingerprints".


Wondering which iOS version is installed on your iPhone 8:

Eg: About iOS 16 Updates - Apple Support says the newest iOS 16 version is iOS 16.7.5


The 16.7.5 update provides important security fixes and is recommended for all users.

Try going to Settings > General > Software update to see if an update is waiting for you to install it.

If you already have iOS 16.7.5 installed, and still have the Touch ID issue:

See: What to do: If Touch ID isn't working on your iPhone or iPad - Apple Support


All the best :-)

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Touch ID not working on iPhone 8

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