turn on bluetooth

bluetooth on my new iMAC is turned off and both mouses (old and new)are only seen on the old computer. I need to turn bluetooth on my new computer so that I will have a cursor on my new computer to set up bluetooth and mouse.

iMac, macOS 10.13

Posted on Jan 31, 2024 8:45 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2024 8:47 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


5 replies
Question marked as Top-ranking reply

Jan 31, 2024 8:47 AM in response to eidref1935

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and mouse to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and mouse.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Use safe mode on your Mac - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and mouse.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


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turn on bluetooth

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