Apple ID is disabled on old IPad
I have an old IPad that's been disabled. we do not have the phone number that was registered with it, or the email either. Help!
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have an old IPad that's been disabled. we do not have the phone number that was registered with it, or the email either. Help!
If you have proof of purchase documentation, start a support request as shown here. Otherwise without the original Apple ID you’re out of luck.
How to remove Activation Lock - Apple Support
If you forgot your Apple ID - Apple Support
If you have proof of purchase documentation, start a support request as shown here. Otherwise without the original Apple ID you’re out of luck.
How to remove Activation Lock - Apple Support
If you forgot your Apple ID - Apple Support
Apple ID is disabled on old IPad